在展位上，有位顧客向梅咨詢旅游事務，打算預定旅游……

(M = May, C1= Customer1)

M: Hello, can I help you?
你好，需要幫忙嗎？

C1: Er, yes, I took a brochure yesterday and now I'd like to book a holiday please.
呃，是的。我昨天拿了一本宣傳冊，現在我想

M: OK, which holiday are you interested in?
好多，你對哪個旅游感興趣？

C1: Em, this one here, on page 34.
嗯，這個，34頁上的。

M: Ooh, yes, that one's on special offer. You get a 10 percent discount, is that the one?
哦，就是現在打特價的，九折，是這個吧？

C1: Yes, that's the one.
對，就是這個。

M: Good. Could you please fill in this booking form. We need your full address and a deposit of 20 percent. You can pay by cash or credit card or cheque.
好的。請您填一下這張預定單。請填您的詳細地址并交付20%的定金。您可以用現金、信用卡或是支票支付。

C1: I'll need a receipt.
我要收據。

M: Yes, of course. And within a week you should receive confirmation of your booking. We then need to receive the balance at least ten days before the holiday begins.
當然。一周內您會收到我們的確認信息。請在旅游開始十天前交付余款。

C1: Thank you very much.
謝謝。

M: OK, if you'd like to fill in this form...
好的，請您填一下這張表……

（來源：BBC 實習生江巍 英語點津 Annabel 編輯）

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